Welcome to Venba Collections. These Terms & Conditions govern your use of our website and services. By accessing or using our website, you agree to comply with and be bound by these Terms & Conditions.
If you do not agree with any part of these Terms, please do not use our website.
1. About Us
Venba Collections is a fashion and boutique store based in Pollachi, Coimbatore District, Tamil Nadu, India, offering clothing, fashion accessories, and related products through its website and other sales channels.
2. Eligibility
By using this website, you confirm that:
- You are at least 18 years of age or are using the website under the supervision of a parent or guardian.
- You have the legal capacity to enter into binding agreements.
- The information provided by you is accurate and complete.
3. Products and Pricing
- We strive to ensure that product descriptions, images, and prices displayed on the website are accurate.
- Product colors may vary slightly due to screen settings and photography lighting.
- Prices are listed in Indian Rupees (INR) unless otherwise specified.
- We reserve the right to modify product prices, descriptions, and availability without prior notice.
4. Orders
- Placing an order does not guarantee acceptance of the order.
- We reserve the right to refuse, cancel, or limit any order at our sole discretion.
- An order is considered accepted only after it has been confirmed and processed by us.
- In the event of incorrect pricing, stock unavailability, or suspected fraudulent activity, we may cancel the order and initiate a refund if payment has already been received.
5. Payments
- Payments may be made through authorized payment gateways and methods made available on the website.
- All transactions are subject to authorization and verification.
- We do not store your complete debit card, credit card, banking credentials, or UPI PIN information.
6. Shipping and Delivery
- Delivery timelines are estimates and may vary depending on location, courier services, weather conditions, public holidays, or other unforeseen circumstances.
- Delays caused by logistics partners are beyond our direct control.
- Customers are responsible for providing accurate shipping information.
Further details are available in our Shipping Policy.
7. Returns, Exchanges, and Refunds
Returns, exchanges, and refunds are governed by our Return & Refund Policy.
Venba Collections reserves the right to reject return requests that do not meet the conditions stated in the policy.
8. User Responsibilities
You agree not to:
- Use the website for unlawful purposes.
- Submit false, misleading, or fraudulent information.
- Attempt unauthorized access to the website or its systems.
- Interfere with website functionality or security.
- Upload malicious software, viruses, or harmful code.
9. Intellectual Property
All content on this website, including but not limited to:
- Logos
- Brand name
- Product images
- Graphics
- Text
- Website design
is the property of Venba Collections or its licensors and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, or used without prior written permission.
10. User Content
If users submit reviews, comments, photographs, or other content:
- You grant Venba Collections a non-exclusive, royalty-free right to use, display, reproduce, and publish such content.
- We reserve the right to remove content that is unlawful, offensive, misleading, or inappropriate.
11. Limitation of Liability
To the maximum extent permitted by law, Venba Collections shall not be liable for:
- Indirect or consequential losses
- Loss of profits or business opportunities
- Service interruptions
- Technical failures
- Delays in delivery caused by third-party logistics providers
Our total liability shall not exceed the amount paid by the customer for the relevant order.
12. Third-Party Services
Our website may contain links to third-party websites, payment gateways, logistics providers, or social media platforms.
We are not responsible for the content, policies, or practices of such third-party services.
13. Privacy
Your use of the website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
14. Force Majeure
Venba Collections shall not be liable for any delay or failure to perform obligations due to events beyond reasonable control, including:
- Natural disasters
- Floods
- Fire
- Government restrictions
- Pandemic-related disruptions
- Internet outages
- Transportation interruptions
15. Governing Law and Jurisdiction
These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts located in Coimbatore, Tamil Nadu, India.
16. Changes to Terms
We reserve the right to modify these Terms & Conditions at any time without prior notice.
Updated versions will be posted on this page with the revised effective date.
17. Contact Information
Venba Collections
Pollachi, Coimbatore District, Tamil Nadu, India
Email: support@venbacollections.com
Phone: 70109-79616
