Welcome to Venba Collections (“we”, “our”, “us”). We value your privacy and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, purchase products, or interact with our services.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address
- Billing Address
- Shipping Address
Order Information
- Products purchased
- Order history
- Transaction details
Technical Information
- IP address
- Browser type
- Device information
- Website usage data
Payment Information
Payments are processed through secure third-party payment providers. We do not store your complete debit card, credit card, UPI PIN, or banking credentials.
2. How We Use Your Information
We use your information to:
- Process and deliver orders
- Provide customer support
- Send order updates and notifications
- Improve our products and services
- Prevent fraud and misuse
- Comply with legal obligations
- Send promotional offers (only where permitted)
3. Sharing of Information
We may share information with:
- Delivery and logistics partners
- Payment gateway providers
- Technology and hosting service providers
- Government authorities when legally required
We do not sell your personal information to third parties.
4. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction.
However, no internet transmission or electronic storage method is completely secure.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Remember user preferences
- Improve website functionality
- Analyze website traffic
- Enhance customer experience
You may disable cookies through your browser settings.
6. Marketing Communications
We may send promotional messages, offers, and updates via email, SMS, or WhatsApp.
You can opt out of marketing communications at any time by contacting us or using the unsubscribe option where available.
7. Your Rights
Subject to applicable Indian laws, you may:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your personal information
- Withdraw consent where applicable
To exercise these rights, please contact us using the details below.
8. Children’s Privacy
Our services are not directed toward children under the age of 18 without parental supervision. We do not knowingly collect personal information from children.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Venba Collections
Pollachi, Coimbatore District, Tamil Nadu, India
Phone: 70109-79616
Email: support@venbacollections.com
